Alexa doesn’t have the most pleasant voice, to be honest. Well, at least after a while that monotone robotic voice can get pretty tiring, no matter how much you switch it around with the different options.
What makes it even worse is when it sounds muffled, or like it’s “underwater”. If that’s happening to you, don’t worry, Alexa isn’t drowning. Well, hopefully not.
I did experience the same situation where I use the “Drop In” feature on Alexa, and you can see from my video below how it works.
The echo sound quality is like they are under the water, and sometimes the Alexa drop in only works one way.
There’s an explanation if you’re wondering “why does my Alexa sound like its underwater?”. I’ll go through what that explanation is, and tell you how you can get rid of this annoying problem.
Read: No Text Restored Meaning in Voice History
“Why Does My Alexa Sound Like Its Underwater?”
The main reason for this is just a connection problem. The exact connection can differ, though. For example, in a lot of cases, a Bluetooth connection might be responsible.
My video below shows how to connect alexa devices to the bluetooth.
This can happen when you are listening to music through Bluetooth, or when you give the device a command when it’s playing something over Bluetooth.
That causes some kind of bug where the voice gets muffled, which can be pretty annoying.
Alternatively, a bad Wi-Fi connection can cause this too. This is usually the case when your Alexa is too far away from the router.
If you would like to connect the Alexa devices to another stronger WiFi, watch the video below:
The bass and treble settings can also cause problems with how Alexa sounds, for obvious reasons. If they’re too low or high, it can make Alexa sound like it’s muffled.
Lastly, there are potentially more serious problems as well. For example, if this has been going on since you got the device, it could just be a faulty unit.
Water or some debris could be stuck in the speakers too, which leads to that underwater/muffled sound. In these cases, there can be problems that lead to serious damage to the device.
How Do I Fix This?
In more than a few cases, a simple restart just takes the problem away. You can just unplug Alexa and put it back in to see if that fixes the issue.
Resetting your Bluetooth or Wi-Fi connection can help as well. In a similar vein, make sure that the router and device Alexa has a connection with are closeby.
As for some more technical fixes, you could start by adjusting bass and treble settings.
My video below will teach you how to adjust the Bass, Midrange and Treble setting via the Alexa App.
Reduce the former and increase the latter to see if that helps make Alexa sound less muffled.
Also try giving Alexa the voice command “reset the equalizer” to see if that does the trick for you, as it’s another thing that works.
Lastly, if there’s some kind of water or debris stuck in the speaker, or other kinds of hardware problems, that’s something a repairperson would have to look at.
They’ll be able to take care of it for you without damaging any component of the device. This is something you could do yourself as well, as long as you’re sure it’s not risky for you.
Hopefully it doesn’t come to that though, and the suggestions from earlier helped fix the muffled sound!
Related: Resolving Alexa No Scene Discovery Problem
