When you try to add another camera to existing Blink system, it might fail right away with the app saying your camera didn’t respond to Sync Module. Typically the advice is to take out batteries for 10 seconds and try again. That doesn’t always fix things either. Leave it all alone if they appear unresponsive to one another; let’s see what happens in morning.
Meanwhile, the camera may well pair by itself. If it doesn’t and you’ve waited overnight with no luck, consider updating your Sync Module’s firmware. This has also resolved communication issues in some cases where the app indicate the software version is up to date.
If it didn’t connect on the first try, force a refresh.
Force A Firmware Update
To get this update, you need to do it in correct order.
To do that, you need to unplug Sync Module from power; then hold down little reset button on its top for a few seconds. While continuing to hold it down, plug power back in and don’t release until you see the LED light up.
The light will start flashing red, which confirms that the module is in update mode; you can then release the button. The system will install new software. It’ll take a couple of minutes or so; you saw the loading circle appear on your app during this time.
Once process finishes, status light turns solid, and the app confirms that the module are online again.
The app will tell you when it’s back online once completed, as well. The status light on the module should also be solid after that point.
Check your firmware version in settings at this point to confirm that it’s up-to-date, it needs to be before you can attempt a re-pairing.
The forced update makes the system feel much more stable than any other way.
The system feels a lot more stable with the forced refresh.
These newer cameras aren’t compatible with every older camera model and Sync Module.
In fact, newest Sync Module (the Sync Module 2) will actualy conflict with some of its older cousins (e.g., Legacy models such as XT series), creating more headaches than anything else. To avoid this issue, stick with Sync Module 1 for your older cameras.
You should of save the Sync Module 2 for newer cameras like the Outdoor 4.
Save that newer Module 2 for the more current models such as the Outdoor 4.
Add an error. This isn’t a bug, it’s a hardware limitation. The solution is to avoid mixing generations of devices. Pair old with old and new with new.
If you keep old cameras and old modules together, then the module won’t cause an add error, which makes everything much easier. Separate devices by generation and the system work reliably once more. You’ll have clear direct communication from camera to hub based off generations.
